Crisis Clinic offers lifelines and resources for those in physical, mental or financial distress

By Melissa Butler

Crisis Clinic

Do you know where to turn if you’re facing hardship? Times are certainly tough, but you don’t have to do it alone.

Folks from all over King County have been reaching out to Crisis Clinic for assistance and support since 1964. We are recognized nationally as a leader in behavioral health, crisis intervention and suicide prevention, and we also provide King County residents a connection to information and referrals to a wide range of health and human services through the 2-1-1 program.

Consider what one of our callers said:
“I almost lost my housing last month because I couldn’t pay my rent and electric bill. I was fortunate to get all the help I needed because of you. I’m so thankful 2-1-1 was there to connect me to the right place.”

No matter the background of the caller and whether or not they have insurance, we help everyone.

2-1-1’s network of resources is a comprehensive, one-stop shop where our information and referral specialists can connect callers to agencies that can help with their specific needs. Our experts can connect King County residents to available food, shelters and housing, as well as financial and government assistance programs, healthcare, and education and employment programs that would otherwise be difficult to find due to overwhelming amounts of information.

Many human services agencies have eligibility requirements; however, our specialists can advise callers on the best way to present their situation to an agency that may be able to help them. We can also help problem-solve when services are not available.

Emotional support is often important for self-care during stressful times, and we know that a listening ear can make the difference for our family, friends and neighbors in our community in empowering them to find solutions that work for them.

Crisis Clinic offers four additional programs to support our community:
The 24-Hour Crisis Line is a free, confidential help line offering immediate, judgment-free and compassionate assistance to anyone experiencing emotional crisis. It’s also a first step for those who need emergency mental health services.

Our 24-Hour Crisis Line is accredited by Contact USA and is operated by professionally trained volunteers who listen to callers’ concerns, help callers explore coping strategies and make appropriate referrals for further assistance. The Crisis Line is open 24 hours a day, every day, including holidays.

Our Washington Recovery Line is a statewide resource for those struggling with substance use disorders, gambling or mental health conditions. Available 24/7/365, our staff and volunteers offer emotional support and information and referrals to treatment services in their local community that are individualized for the caller’s specific needs. We also support the friends and families of those struggling with substance use disorders and can guide them to resources for their loved ones or even self-care resources as they cope with these mental health challenges as well.

The Washington Warm Line is a peer-to-peer support helpline for those living with mental health conditions as well.
Calls are answered by volunteers who have mental health conditions and are successfully living in recovery. Their experience and training gives them the opportunity to meet callers who can give them hope for the future.

Finally, Teen Link, similar to the Washington Warm Line, is a peer-to-peer support line serving youth.

No matter your circumstances, we are here for you. Our passion is caring and listening; empowering people to make positive life changes. We do this through connections between people and critical resources. In 2016, we answered over 230,000 calls, and our goal is to reduce distress for individuals and families experiencing any kind of crisis.

Our staff and volunteers are neighbors, friends and family in the area. When members of our community are down or struggling in difficult times, we’re here to build the community up through empathetic, compassionate communication, and engaging callers in a safe conversation focused on finding solutions. There is always hope. Give us a call.

To reach Crisis Clinic services:

24-Hour Crisis Line: 1-866-4CRISIS (427-4747)

King County 2-1-1: 2-1-1 or 1-800-621-4636

Washington Recovery Line: 1-866-789-1511

Washington Warm Line: 1-877-500-WARM (500-9276)

Teen Link: 1-866-TEENLINK (833-6546)

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